Compliance

This Service Level Policy (“SLP”) is a policy which describes the standard service levels at which the Customer Services (defined below) will be provided for any entity that becomes or maintains its status as a Digital Edge “Client” (as defined below) by executing a Digital Edge Master Service Agreement (“MSA”) on or after March 3,2025. This policy is not a contract and is subject to change at Digital Edge’s sole discretion. In the event of a conflict between the terms of this SLP and the terms of the MSA, or any Work Orders, Statements of Work, Service Agreements (each to be treated as types of “Work Orders” hereunder), Quote(s), or Other Service Contract(s) executed between a Digital Edge and Client, the terms of such MSA, Work Orders, Quotes, and Other Services Contracts shall prevail and govern.

Exciting News!

We are thrilled to announce that Digital Edge has achieved the prestigious SOC 2 certification! This milestone underscores our unwavering commitment to the highest standards of cybersecurity, IT compliance, and service excellence.

Why SOC 2 Matters: SOC 2 (Service Organization Control 2) certification is a rigorous standard that evaluates the effectiveness of an organization's controls related to security, availability, processing integrity, confidentiality, and privacy of customer data. Achieving this certification demonstrates our dedication to maintaining robust data security and providing our clients with the utmost confidence in our services.

What This Means for Our Clients: With our SOC 2 certification, clients can rest assured that Digital Edge operates with the highest level of integrity and security. Our comprehensive NOC/SOC services are now backed by this significant endorsement, ensuring that we meet and exceed industry standards for protecting sensitive information and delivering reliable IT compliance solutions.

Thank You! This accomplishment would not have been possible without the hard work and dedication of our incredible team. Your relentless pursuit of excellence and commitment to best practices have made this achievement a reality.

Join Us on Our Journey: Stay tuned as we continue to innovate and elevate our services, always with the goal of providing top-tier cybersecurity and IT compliance solutions. Thank you to our clients, partners, and supporters for your trust and confidence in Digital Edge.

I am happy to announce that Digital Edge has successfully completed its SOC 2 Type II Audit! The team worked hard to collect and submit all the evidence to our auditors at Hogan Taylor who did a great job in quickly responding to and meeting our needs. A great job all around.
 

This Privacy Notice describes the collection, use, and disclosure of Your Personal Data when You use our Service and informs You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information per this Privacy Notice.
 

Basic security tools, such as firewalls, antivirus software (AV), and encryption tools, while essential, often lack the sophistication needed to combat evolving cyber threats effectively.

As the AI revolution gains momentum, the global focus on controlling its impact intensifies. In the realm of privacy and cybersecurity, there's a growing concern about the trajectory of AI and our responsibilities within it.

Digital Edge’s NYS DFS 500 Financial Services Security and Compliance Framework includes our DFS Reference Architecture which specifically guides customers in their AWS deployments and addresses the new requirements that have become a part of the NYS DFS 500 Law. 

The current cybersecurity laws and regulations landscape is complex and burdensome. Public cloud providers are trying to help automate and offload the weight of program implementation but there is still a long way to go.
New York State DFS introduced its 23 NYCRR 500 regulation that requires implementation of cybersecurity requirements for all covered entities.
 
Digital Edge’s team, backed by our legal, cybersecurity and heavy AWS expertise has analyzed DFS requirements and possible AWS implementation automation suggestions.
 
Download the DFS 500 PDF with highlights and comments that include the joint work of our team.

The California Privacy Rights Act (CPRA), slotted to go into effect January 1, 2023 has had a recent change.  The California Privacy Protection Agency Executive Director, Askan Solitani, recently announced in a 12/16 board meeting that release of the final rules of the CPRA will be pushed back to April, 2023, leaving a 3 month gap between the regulations effective date and publication of it's rule requirements.